Service robot emerges, and the robot accelerates the application scene

Artificial intelligence has been rapidly advancing, driving technological progress and ushering in the era of Industry 4.0. As the intelligent economy continues to grow, AI is transforming abstract ideas into practical applications, becoming deeply embedded in everyday life. Robots, as the most effective carriers of AI, are evolving from complex mechanical systems into human-like forms, playing an increasingly vital role in enhancing the quality of life. In particular, service robots have started to make their mark in various sectors. Where did they first enter the market, and what functions do they serve? How do they bring convenience to people's lives? AI development is on the rise, and service robots are now emerging as a promising trend. Service robots are intelligent, automated devices capable of perceiving their environment, making logical decisions, learning, and interacting with humans. They can be customized for different environments and purposes. The potential of service robots is being increasingly recognized. For example, with China’s aging population and rising labor costs, the traditional service industry is facing challenges such as high costs and low productivity. This creates a significant opportunity for the service robot industry. In sectors like food service, where fewer people are willing to work, robots are stepping in to fill the gap. Therefore, the service robot market is not just a growing trend—it's a necessity that is expected to explode in China. Regions like the Yangtze River Delta and Pearl River Delta are already actively promoting the use of service robots. Qinglang Smart was among the early adopters of AI technology, positioning itself at the forefront of this new era. Focused on producing intelligent service robots, the company helps humans handle repetitive tasks more efficiently. According to Qinglang Smart CEO Li Tong, "Although service robots aren't widely used yet, the market is already showing great potential. Many industries are shifting their strategies toward AI. However, the real growth driver comes from core technology breakthroughs, expanded application scenarios, and improved market acceptance. Service robots should not only perform simple tasks but also engage in more creative and meaningful work." Integrating multiple intelligent technologies, service robots are being introduced across various industries. China's service robot market is large and growing quickly. According to IFR data, the domestic service robot market reached $1.03 billion in 2016 and is projected to hit $1.32 billion in 2017, marking a 28% increase. This growth rate slightly exceeds the global average. Today, the market is taking shape, with service robots being deployed in diverse settings, such as restaurant robots, mall guides, banking assistants, retail navigators, smart advertising units, and reception robots. In the field of artificial intelligence, Qinglang Smart stands out as a leading benchmark. Established in 2010, the company has deep market insight and a clear vision. It focuses on R&D of service robots tailored for different markets, exploring real-world applications to address industry pain points and become a go-to solution provider in specialized fields. Qinglang Smart’s third-generation product, Peanut, distinguishes itself by overcoming key technical barriers. It integrates machine vision, laser radar, and SLAM technology, enabling autonomous navigation, intelligent obstacle avoidance, and human-computer interaction. These robots can assist in healthcare, security, navigation, and meal delivery, and are suitable for use in malls, hotels, restaurants, and medical facilities. By handling routine tasks, they significantly boost operational efficiency. With the advancement of AI technology and supportive policy measures, 2018 marked a turning point for the AI and service robot industries. It is expected that by 2020, AI will become a major economic growth driver, and by 2025, it will play a central role in China’s industrial transformation. In the future, we will encounter various types of service robots in our daily lives. While the market demand is expanding and applications are broadening, there are still challenges ahead. Despite initial market entry, service robots are proving to be true helpers in daily life and continue to evolve through ongoing improvements.

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